TERMS AND CONDITIONS

Charlie and Brooke

1. General
   These Terms and Conditions apply to all use of the Charlie and Brooke website and all purchases made through it. By accessing our website or placing an order, you agree to be bound by these Terms.

2. Company Information
   Charlie and Brooke
   Email: info@charliebrooke.com

3. Products
   We strive to ensure that all product descriptions, images, and details are accurate. However, we do not guarantee that all information is completely error-free. Slight variations in color, size, or appearance may occur.

We reserve the right to modify or discontinue products at any time without notice.

1. Pricing and Payments
   All prices are displayed in the applicable currency and may include or exclude taxes depending on your location.

We reserve the right to change prices at any time without notice.

Payments are processed securely through trusted third-party providers. By completing a purchase, you agree to their terms and conditions.

1. Orders
   We reserve the right to refuse, cancel, or limit any order at our discretion. This includes, but is not limited to, suspected fraud, unauthorized transactions, or errors in pricing or product information.

Once an order has been placed, it cannot be modified. Cancellation is only possible before the order has been processed.

1. Fulfillment and Delivery
   Orders are fulfilled and shipped through our international logistics partners.

Processing and delivery timeframes are outlined in our Shipping Policy. All delivery times are estimates and are not guaranteed.

Delays may occur due to customs procedures, carrier issues, or other factors beyond our control. Charlie and Brooke is not responsible for such delays once the order has been dispatched.

1. Returns and Refunds
   Returns and refunds are handled in accordance with our Refund Policy.

Customers are responsible for return shipping costs unless otherwise stated.

We reserve the right to refuse returns that do not meet our return conditions.

1. Customs, Duties and Import Fees
   Depending on your location, your order may be subject to customs duties, import taxes, or additional charges. These fees are the responsibility of the customer.

Charlie and Brooke is not responsible for delays or additional costs caused by customs clearance.

1. Accuracy of Information
   We reserve the right to correct any errors, inaccuracies, or omissions on our website at any time without prior notice, including after an order has been submitted.

2. Third-Party Tools and Links
   Our website may provide access to third-party tools or links to external websites. These are provided "as is" without any warranties or endorsements.

We are not responsible for the content, accuracy, or practices of third-party websites or services.

1. User Conduct
   You agree not to use our website for any unlawful purpose or in any way that may harm our business, website, or other users.

We reserve the right to terminate or restrict access if these Terms are violated.

1. Intellectual Property
   All content on this website, including text, images, logos, and design elements, is the property of Charlie and Brooke and may not be used, copied, or reproduced without permission.

2. Disclaimer of Warranties
   Our website and all products and services are provided "as is" and "as available" without any warranties, express or implied.

We do not guarantee that the website will be uninterrupted, secure, or error-free.

1. Limitation of Liability
   To the fullest extent permitted by law, Charlie and Brooke shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

We are not responsible for:

• Shipping delays beyond our control

• Losses due to incorrect information provided by the customer

• Improper use of products

1. Indemnification
   You agree to indemnify and hold harmless Charlie and Brooke from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

2. Privacy
   Your use of our website is also governed by our Privacy Policy.

3. Governing Law
   These Terms and Conditions are governed by and interpreted in accordance with the laws of Canada.

4. Changes to Terms
   We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting on the website.

5. Contact
   If you have any questions about these Terms and Conditions, please contact us:

Charlie and Brooke
Email: info@charliebrooke.com