SHIPPING POLICY

Charlie and Brooke

Order Processing
Every order at Charlie and Brooke is prepared with care and attention to detail.
Please allow 1–3 business days for order processing before your order is shipped.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes
Our standard delivery time is 5–15 business days, depending on your location.

We work with trusted shipping partners to ensure your order arrives safely. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.

Shipping Costs
We offer free shipping on all orders, with no minimum purchase required.
Your order will be delivered to your address at no additional cost.

Placing an Order
Ordering from Charlie and Brooke is simple:

• Select your preferred item and add it to your cart

• Proceed to checkout and carefully review your shipping details

• Choose your payment method — all payments are processed through a secure, SSL-encrypted system

• After completing your purchase, you will receive an order confirmation email

Delays & Availability
While we aim to deliver all orders within the estimated timeframe, delivery times may occasionally be affected by factors beyond our control, such as peak periods, customs procedures, or unforeseen global delays.

We will do our best to keep you informed if any delays occur and ensure your order reaches you as soon as possible.

Customer Support
If you have any questions about your order or delivery, please contact our support team:

Charlie and Brooke
Email: info@charliebrooke.com