Questions? We're here to help.

For any questions about products, orders, or shipping, feel free to send us a message using the form below, or email us directly at info@charliebrooke.com.

We aim to respond within 1–2 business days. During busy periods, replies may take slightly longer — we appreciate your patience and will always get back to you.

Before reaching out, you may also find your answer in our FAQ or our store policies, where we've covered the most common questions about shipping, returns, and payments.